Permission denied issue

🆘 Support
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1

Hi there,

When trying to edit a model record by clicking on it from within a Multiple Links References field, we get a modal error saying:

Permission denied
Your account does not have enough privileges to access this area

Screenshot 2025-12-19 at 13.50.44
Screenshot 2025-12-19 at 13.50.442718×1484 115 KB

However, editing the exact same record from the left-side menu
(Content → [Model Name] → Record list) works perfectly fine with the same user account.

Screenshot 2025-12-19 at 13.59.04
Screenshot 2025-12-19 at 13.59.043024×932 212 KB

So the permission issue seems to occur only when accessing the record via a Links/References relationship, not when accessing it directly through the model’s record list.

We’ve double-checked:

  • The user has edit permissions for the model

  • The record itself is editable

  • The same account can open and edit the record via the standard record list

  • We tried with different users with different permissions

This suggests there may be a permission or role mismatch specifically related to how records are accessed through Links/References fields?

2

Update:

This issue no longer seems to occur and we’re currently unable to reproduce it.

We didn’t intentionally change any permissions or roles, so it may have been a transient or caching-related issue in the admin UI.

We’ll keep an eye on it and will update this thread if it happens again. Thanks!

3

@technology: Sorry, this was on us. Small bug that lasted a few minutes and affected several customers. It should be fixed now.

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