🆘 Support

Topic	Replies	Views	Activity
Best ways to get DatoCMS support Hi there, and welcome to the DatoCMS Community Forum! This is a place to talk to both DatoCMS staff and other users. Where to get support: For urgent inquiries (or if you simply prefer email), please email support@dat…	0	531	April 17, 2024
Imgix bg removal	0	5	October 4, 2026
[AI Translations] Field exclusion list is empty and shows "undefined (undefined)" when the vendor isn't DeepL plugins	2	20	September 30, 2026
Plugin SDK: host should sync root font size	7	109	September 24, 2026
Error while uploading image in DatoCMS	4	68	September 11, 2026
Increase maximum blocks depth	2	45	September 7, 2026
HTML editor behaves unpredictably at non-default browser zoom levels [edit: corrected title; bug is about TinyMCE HTML editor, not Structured Text] structured-text , html-editor	12	132	September 4, 2026
Incorrect German labels for elements	5	55	August 27, 2026
Sort list of available blocks in structured text [And a bug: Structured Text not properly saving block order]	3	67	August 26, 2026
"Replace asset" still showing the old picture	7	52	August 20, 2026
The existing Title/Alt Text values disappear when trying to edit them	4	33	August 19, 2026
Receiving webhook "publish" events when a record is saved via CMA	7	289	August 17, 2026
Vercel builds fail with connection error to graphql.datocms.com	3	70	July 29, 2026
Hitting MODULAR_BLOCK_IN_USE when performing migration (autogenerated migration script)	3	57	July 22, 2026
Manual drag & drop record sorting not working anymore and all have the same position (when records are created in parallel) [edited title]	6	121	July 15, 2026
Official TinyMCE Rich Text plugin (2.0.8) fails to load – 400 errors from plugins CDN	3	44	July 15, 2026
Netlify FetchError - Invalid response body issue gatsby , netlify	1	24	June 23, 2026
Webpage Slug validator: error hint does not indicate lowercase-only requirement ux	2	40	June 9, 2026
"+ New Record" button not visible in light mode	6	50	June 4, 2026
Zoned DateTime Picker no longer loads	2	34	June 3, 2026
Copy/pasted rich text content with links underlines text	3	51	May 27, 2026
Changing tabs (ie Settings -> Validations) in a field triggers "Discard changes" dialog when editing schema	3	48	May 14, 2026
List view date doesn't match record date	5	78	May 5, 2026
WYSIWYG Link field doesn't get focus when adding link	4	57	April 28, 2026
Repeated Failure Deleting Environments (EXCEPTION 500) apis , cma , environments	1	63	April 28, 2026
Record Comments Plugin unavailable in Sidebar Panel plugins	2	45	April 24, 2026
Search / Filter for Records not working as expected ux	5	75	April 23, 2026
Best practices for staging and publishing large numbers of records at once?	2	78	April 14, 2026
Visual Editing - Repetitive console warnings plugins	10	178	April 13, 2026
Editor Slowness on Long Structured Text Content ux	4	70	April 10, 2026

Best ways to get DatoCMS support

Hi there, and welcome to the DatoCMS Community Forum! This is a place to talk to both DatoCMS staff and other users. Where to get support: For urgent inquiries (or if you simply prefer email), please email support@dat…