🆘 Support

Topic	Replies	Views	Activity
How do I get help? Best places for DatoCMS support Hi there, and welcome to the DatoCMS Community Forum! This is a place to talk to both DatoCMS staff and other users. Where to get support: For urgent inquiries (or if you simply prefer email), please email support@dat…	0	541	April 17, 2024
Cannot subscribe to newsletter	2	29	October 9, 2026
Imgix bg removal	4	45	October 8, 2026
[AI Translations] Field exclusion list is empty and shows "undefined (undefined)" when the vendor isn't DeepL plugins	2	37	September 30, 2026
Plugin SDK: host should sync root font size	7	120	September 24, 2026
Error while uploading image in DatoCMS	4	75	September 11, 2026
Increase maximum blocks depth	2	54	September 7, 2026
HTML editor behaves unpredictably at non-default browser zoom levels [edit: corrected title; bug is about TinyMCE HTML editor, not Structured Text] structured-text , html-editor	12	160	September 4, 2026
Incorrect German labels for elements	5	64	August 27, 2026
Sort list of available blocks in structured text [And a bug: Structured Text not properly saving block order]	3	71	August 26, 2026
"Replace asset" still showing the old picture	7	74	August 20, 2026
The existing Title/Alt Text values disappear when trying to edit them	4	50	August 19, 2026
Receiving webhook "publish" events when a record is saved via CMA	7	318	August 17, 2026
Vercel builds fail with connection error to graphql.datocms.com	3	82	July 29, 2026
Hitting MODULAR_BLOCK_IN_USE when performing migration (autogenerated migration script)	3	67	July 22, 2026
Manual drag & drop record sorting not working anymore and all have the same position (when records are created in parallel) [edited title]	6	144	July 15, 2026
Official TinyMCE Rich Text plugin (2.0.8) fails to load – 400 errors from plugins CDN	3	59	July 15, 2026
Netlify FetchError - Invalid response body issue gatsby , netlify	1	26	June 23, 2026
Webpage Slug validator: error hint does not indicate lowercase-only requirement ux	2	42	June 9, 2026
"+ New Record" button not visible in light mode	6	54	June 4, 2026
Zoned DateTime Picker no longer loads	2	40	June 3, 2026
Copy/pasted rich text content with links underlines text	3	65	May 27, 2026
Changing tabs (ie Settings -> Validations) in a field triggers "Discard changes" dialog when editing schema	3	57	May 14, 2026
List view date doesn't match record date	5	96	May 5, 2026
WYSIWYG Link field doesn't get focus when adding link	4	61	April 28, 2026
Repeated Failure Deleting Environments (EXCEPTION 500) apis , cma , environments	1	66	April 28, 2026
Record Comments Plugin unavailable in Sidebar Panel plugins	2	45	April 24, 2026
Search / Filter for Records not working as expected ux	5	89	April 23, 2026
Best practices for staging and publishing large numbers of records at once?	2	83	April 14, 2026
Visual Editing - Repetitive console warnings plugins	10	204	April 13, 2026

How do I get help? Best places for DatoCMS support

Hi there, and welcome to the DatoCMS Community Forum! This is a place to talk to both DatoCMS staff and other users. Where to get support: For urgent inquiries (or if you simply prefer email), please email support@dat…