🆘 Support

Topic	Replies	Views	Activity
Best ways to get DatoCMS support Hi there, and welcome to the DatoCMS Community Forum! This is a place to talk to both DatoCMS staff and other users. Where to get support: For urgent inquiries (or if you simply prefer email), please email support@dat…	1	465	April 17, 2024
Unexpected ordering behavior after scheduled publish transitions cda	6	63	February 5, 2026
[Announcement] 2026 Professional Plan pricing & API limits changes for existing plans	1	30	February 3, 2026
Best way to migrate records as well as schema?	3	25	February 2, 2026
Crash when searching for articles	1	15	February 2, 2026
Replace asset URL no publish event media-area	7	22	January 28, 2026
Real time updates: connection is closed apis	5	35	January 22, 2026
Changes made to Records take too long to apply on preview and live	4	21	January 21, 2026
Issues with privately hosted plugins in Chromium browsers plugins	9	74	January 20, 2026
Record size limit for localized content ux	6	30	January 20, 2026
Data export/backup	1	26	January 20, 2026
Does Dato sanitize HTML? apis , cda	2	19	January 16, 2026
Content-Security-Policy headers	7	31	January 15, 2026
Structure Text editor does not copy/paste styles anymore	9	25	January 14, 2026
Project usage data missing data since January 7th apis	2	20	January 13, 2026
Npx datocms is broken	1	16	January 13, 2026
ContentAreaSidebarItem and custom icons plugins	3	42	January 8, 2026
Values not visible in filter	2	19	December 22, 2025
Permission denied issue bug , ux	2	24	December 19, 2025
Cannot enter text into multi-text field (new bug this morning)	1	5	December 19, 2025
Uploading assets being blocked by VPN assets	3	55	December 18, 2025
Is there a plugin that helps port Google Docs content to Dato?	1	13	December 16, 2025
Upload examples missing on Documentation	3	23	December 11, 2025
GraphQL sorting multiple fields	3	47	December 5, 2025
500 when itemId cannot be found apis	2	39	December 3, 2025
Cannot select a required asset once saved (Asset fields not resetting drag-and-drop on mouse leave) [Edited title]	4	60	December 2, 2025
Improve documentation of development process when using environments documentation , environments	1	55	November 25, 2025
Autogenerated migration script includes invalid "type": "markdown" line	9	86	November 25, 2025
Shift+Enter results in unintentional page shift	6	41	November 24, 2025
Raw video access enabled but GraphQL mp4Url still points to Mux URL apis , mux	2	56	November 18, 2025

Best ways to get DatoCMS support

Hi there, and welcome to the DatoCMS Community Forum! This is a place to talk to both DatoCMS staff and other users. Where to get support: For urgent inquiries (or if you simply prefer email), please email support@dat…