I have a problem with a below image, which I can not upload to DatoCMS. The image is JPG format and size is normal. Not sure what is causing problem, but upload fails with âField is requiredâ error under image field. First I thought is image size, but after reducing size with Photoshop I still have the same problem⌠Tried on two different computers. See the screenrecording below.
Thatâs really strange, hmm Could you please email us a copy of that picture, and also a link to the specific record youâre trying to put it in? Iâll try to replicate it on our end and see if we can track down any JS errors or such in the console.
(In the meantime, if youâre able to upload it into the media area instead, please do that instead and just pick it from the selector button instead of trying to upload it directly. Of course that shouldnât be necessary, and Iâll try to isolate and report the underlying bug ASAP.)
I have tried with Safari and Google Chrome on Mac! The same issue has my client on Windows PC using Chrome. He reported me the problem about 1 hour ago.
@primoz.rome The issue is happening because that project is under a free plan, and it has already reached the limit of 200MB of uploaded files, so trying to upload a new one errors out, but the error is not showing correctly.
Weâll fix the error message not showing on our end, but the issue of not being able to upload will still remain until you either free up some space on the media area of that project, or upgrade its plan, sorry about that
Thank you @m.finamor ⌠Now I have an issue. One of my clients has uploaded big files. I am trying to replace the assets to lower the size, but DatoCMS will not let me replace them⌠Probably due to the same reason. What is the solution?